Book

24 Elicitation Techniques for Interviewing

Jeffrey C. Johnson & Susan C. Weller

How does an interviewer get informants to reveal what they know, feel, think, or believe? There are a variety of impediments to tapping into an informant's knowledge. Aside from the more obvious issues of rapport and personal style, the manner in which questions are framed and the use of supportive materials in the interview process are equally important in getting informants to provide reliable, comparable, and valid responses. But individuals vary in their ability to recall and report what they know, and this affects the value of traditional unstructured and semistructured interviewing. In particular, informants’ knowledge or other data of interest may be tacit and difficult for them to explicate in simple discourse. This is where elicitation techniques come inthe aim of these techniques in general is to uncover unarticulated informant knowledge. AUTHORS’ NOTE: This work was sponsored in part by a grant from the National Science Foundation, Office of ...

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